ServiceTitan Review 2026
Enterprise field service platform for established, higher-revenue electrical contractors
ReviewLake Score
Best for Enterprise - compared against other enterprise products in this category, not the full field.
Best for: Electrical contractors above roughly $2M in revenue with dedicated dispatch and customer service teams
Our quick verdict
Buy it if
Electrical contractors above roughly $2M in revenue with dedicated dispatch and customer service teams.
Think twice if
No published pricing, and reported per-technician costs run meaningfully higher than any competitor in this category
Biggest strength: Enterprise-grade job costing, membership billing, and reporting depth built for complex operations
Biggest weakness: Real implementation cost and timeline - contractors report $12,000+ implementation fees and months of partial dual-platform operation during rollout
At a glance
Best for
Electrical contractors above roughly $2M in revenue with dedicated dispatch and customer service teams
Business-size segment
Enterprise
Pricing model
Quote-only
Typical team size
20+ people
ReviewLake Score
7.6/10
Last reviewed 2026-08-01.
Pricing
Pricing model
Quote-onlyNo published pricing. Independent reports commonly estimate $300-600+ per technician per month, plus implementation fees reported from $5,000 to $50,000+ depending on company size and complexity
We don't publish estimated dollar figures for quote-only software - too many buyers report meaningfully different quotes for us to responsibly put a number here. Get a written quote from ServiceTitan directly before comparing total cost against alternatives.
Get a quote from ServiceTitanScore breakdown
Shape reflects ServiceTitan's weighted score across all five dimensions - a lopsided shape shows where it's strongest and weakest, not just the overall number.
-1.1 vs. electrical contractor software category average (7.4)
+1.3 vs. electrical contractor software category average (7.9)
-0.8 vs. electrical contractor software category average (7.1)
+0.5 vs. electrical contractor software category average (7.5)
-0.3 vs. electrical contractor software category average (7.5)
Rationale reflects the score bands in ourdisclosed methodology - not vendor-reported or user-submitted data.
Pros & Cons
What we like
- Enterprise-grade job costing, membership billing, and reporting depth built for complex operations
- Handles the reporting detail needed to manage a multi-million-dollar P&L by the numbers
- Extensive integration ecosystem and long track record across the trades
What to watch
- No published pricing, and reported per-technician costs run meaningfully higher than any competitor in this category
- Real implementation cost and timeline - contractors report $12,000+ implementation fees and months of partial dual-platform operation during rollout
- Genuinely the wrong fit for an owner still actively working in the field rather than running dispatch and office operations
Who is ServiceTitan for?
Ideal for
- Electrical contractors above roughly $2M in revenue with dedicated dispatch and customer service teams
- Teams of 20+ people
Not ideal for
- No published pricing, and reported per-technician costs run meaningfully higher than any competitor in this category
- Real implementation cost and timeline - contractors report $12,000+ implementation fees and months of partial dual-platform operation during rollout
- Genuinely the wrong fit for an owner still actively working in the field rather than running dispatch and office operations
ServiceTitan’s depth is real, but so is its cost and implementation burden - contractors who’ve made the switch describe five-figure implementation fees and months of adjustment before the platform pays off. It’s built for established electrical contractors with dedicated office and dispatch staff managing complex, high-revenue operations, not a smaller shop where the owner is still swinging tools in the field.
Top ServiceTitan alternatives
See all electrical contractor software →Looking for a different fit? These are the closest comparisons in our own research.
Residential-focused scheduling, booking & automation for small electrical shops
Full Housecall Pro review →Combined service dispatch & project management for growing electrical firms
Full Simpro review →Frequently asked questions
How much does ServiceTitan cost?
ServiceTitan doesn't publish pricing. No published pricing. Independent reports commonly estimate $300-600+ per technician per month, plus implementation fees reported from $5,000 to $50,000+ depending on company size and complexity. Get a written quote before comparing total cost against alternatives.
Who is ServiceTitan best suited for by business size?
Yes - ServiceTitan's Business Fit score of 7.2/10 reflects a strong match for enterprise operations, its intended audience.
Who is ServiceTitan best suited for?
Electrical contractors above roughly $2M in revenue with dedicated dispatch and customer service teams.
How we scored this
This score is based on our own independent research across five weighted dimensions - features & depth (30%), value for money (25%), customer support (20%), ease of use (15%), and business fit (10%) - not vendor-reported or user-submitted data. Last reviewed 2026-08-01.
Read our full methodology →Reviewed by Pranshu, reviewlake.in's founder - five years in SaaS marketing before starting this site, now focused on independent research instead of vendor positioning. Read more.
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